Buyers in many countries outside the UK will need to pay customs, VAT and a local postal handling fee.
If you would like us to ship to a country outside the UK that’s not shown below please get in touch and we will do what we can. You might find it simpler to contact customs in your own country for a straight and up-to-date answer, particularly while markets are so volatile.
Please note that prices are a guide only and while every effort is made to keep them up to date, shipping costs will be charged on the basis of carriers’ current rates.
We issue PayPal invoices to international customers. For this we need your full name, postal address and choice of Petflap colour. We also ask for a phone number so that we can fill in customs paperwork with all the information it asks for. Please contact us to place an order from outside the UK.
Please note that in all cases the price of a standard Petflap to outside the UK is £92.50. There is no VAT charged on purchase price or shipping.
A boxed Petflap weighs 1.1kg and measures 30cmx30cmx10cm.
Australia
Shipping: £47 at current prices, around AUD 99.
GST: 10%. Applied sporadically from what our customers tell us.
Belgium
Shipping: £22, around €25.
Local VAT: 4% on the combined purchase and shipping costs.
Import duty: 21% of the combined total of purchase cost, shipping and the 4% VAT. In our experience customers are charged about €32.
We advise you to check at finance.belgium.be
Canada
Shipping: £42, around CAD 70.
We recommend checking the import tax rules as they apply to your province or territory, as the situation varies across Canada. You can find information on the Canada Border Services Agency website. Unfortunately, due to this variability and the most relevant page being under reconstruction, there isn’t a great deal of detail we can provide. As a guide, Québec charges 5% GST. Charges are usually based on unit price and shipping costs.
Croatia
Shipping: £35, around €40.
Import charge information is hard to find for Croatia. EU customers usually pay around €30-35 in local tax and customs fees.
Denmark
Shipping: £19, around 165 DKK.
Local VAT: 25% on purchase price plus shipping
Import duty: none payable on UK imports into Denmark under DKK 1150.
In our experience customers pay around 330 KR in total above the purchase price.
You can find out more at www.skat.dk
France
Shipping: £22, around €25.
You will likely be charged a local tax at around €30. You can check the latest situation in France at www.douane.gouv.fr
Germany
Shipping: £22, around €25.
You might be charged VAT at 19%. You can find out more at: www.bzst.de
The Netherlands
Shipping: £29, around €33. Local VAT (BTW): 21%.
Import duty: This is unclear, but customers tell us they pay about €30 costs to import a Petflap.
If you would like to check for yourself you’ll find contact information for Dutch Customs here: www.belastingdienst.nl
New Zealand
Shipping is currently £65, around NZD 133.
In New Zealand all goods arriving from overseas by post and courier services are liable for customs duties and charges when they arrive.
You can estimate how much you will have to pay in duty and customs by using this tool on the New Zealand Customs site: www.customs.govt.nz
Norway
Shipping: £52, around NOK 726.
Customs fees: about NOK 360 (£30).
The Republic of Ireland
Shipping: £23, around €26.
Local VAT: 23% of the combined purchase and shipping price, so about
Import duty: none payable on items with a value of less than €150.
Additionally there might be an An Post or courier handling fee of up to €10. In our experience the An Post fee is €3.50.
You can check the specifics at this page www.revenue.ie using Example 2.
Slovakia
Shipping: £26, about €31.
Local VAT: 20% of combined purchase and shipping cost
Import duty: none payable on consignments under €150.
More information is available at: www.financnasprava.sk
Spain
Postage is £25, about €23.
There is 2.5% duty and 21% VAT to pay, according to: spainbox.com.
Usually duty is payable on the total cost of sale + shipping and VAT is chargeable on everything added together. In our experience customers pay about €33 in customs and VAT.
Switzerland
Postage is £29, about CHF 31.
Find information on local taxes and import duties at: www.bazg.admin.ch
USA
We are not currently shipping to the USA. We will keep this under review and resume sending when appropriate.