International Shipping Information
We ship to places in North America, Europe and Oceania. Please read below to find our shipping costs and further details about shipping to certain locations. You can find extra information about shipping at the bottom of this page.
Europe
Denmark
Shipping Cost: £28/240DKK
Import duty: No import duty applicable under £135/1150DKK of item value.
Norway
Shipping Cost: £52/726NOK
Import duty: £30/360NOK (average amount)
The Netherlands
Shipping Cost: £23/€26.30 • 21% Local VAT
Import duty: Unkown. Average price for our customers is £30/€26
Croatia
Shipping Cost: £40/€45.80
Import duty: Unkown. Croatia. EU customers usually pay around £22-26/€30-35 in local tax and customs fees.
Slovakia
Shipping Cost: £26/€31 • 20% Local VAT (Item & Shipping Total)
Import duty: No import duty applicable under £130/€150 of item value.
Belgium
Shipping Cost: £22/€25 • 4% Local VAT (Item & Shipping Total)
Import duty: 21% of the total purchase & shipping cost and the 4% VAT. Customers usually charged about £28/€32.
Switzerland
Shipping Cost: £29/CHF31
Import duty: Find information on local taxes and import duties at: ‘www.bazg.admin.ch‘.
France
Shipping Cost: £22/€25
Import duty: Likely to be charged a local tax at ~£26/€30.
Slovenia
Shipping Cost: £40/€45.80
Import duty: Unkown.
Germany
Shipping Cost: £22/€25
Import duty: You may be charged a 19% VAT.
Republic of Ireland | Eire
Shipping Cost: £23/€26• 23% Local VAT (Item & Shipping Total)
Import duty: No import duty applicable under £130/€150. Additional courier fees may be applied at £3-8/€3.50-€10.
Spain
Shipping Cost: £28/€25• 21% Local VAT + 4.5% Duty.
Import duty: Usually duty is payable on the total cost of sale + shipping and VAT is chargeable on everything added together. In our experience customers pay about €33 in customs and VAT.
Oceania
Australia
Shipping Cost: £47/A$100
Import duty: Sporadically applied with a 10% GST.
New Zealand
Shipping Cost: £65/NZ$150
Import duty: All goods arriving from overseas are liable to have duties applied. We cannot confidently list an amount.
North America
Canada
Shipping Cost: £42/C$80
Import duty: We recommend checking the import tax rules as they apply to your province or territory, as the situation varies across Canada. You can find information on the Canada Border Services Agency website.
United States of America
Unfortunately, we are unable to ship to the USA. We will keep this under review and will begin shipping to the USA when appropriate. Please do not contact us for special delivery to the USA.
Extra Information
Buyers in many countries outside the UK will need to pay customs, VAT and a local postal handling fee.
If you would like us to ship to a country outside the UK that’s not shown below please get in touch and we will do what we can. You might find it simpler to contact customs in your own country for a straight and up-to-date answer, particularly while markets are so volatile.
Please note that prices are a guide only and while every effort is made to keep them up to date, shipping costs will be charged on the basis of carriers’ current rates.
We issue PayPal invoices to international customers. For this we need your full name, postal address and choice of Petflap colour. We also ask for a phone number so that we can fill in customs paperwork with all the information it asks for. Please contact us to place an order from outside the UK.
Please note that in all cases the price of a standard Petflap to outside the UK is £92.50. There is no VAT charged on purchase price or shipping.
A boxed Petflap weighs 1.1kg and measures 30cmx30cmx10cm.
If your location isn’t on this list, we unfortunately will be unable to ship to your address. All flag image credits to Flagpedia.