draughtproof pet doorPlease use this form to be get in touch. You can ask us questions, leave a comment or request a custom design. We will be delighted to talk to you.

Please note: we’re making changes to our manufacturing. In the short term this had led to an extended delay restocking as we sort everything out, but longer term it will lead to a better product. Our revised estimate for new stock is February 2019.

If you have an enquiry about whether the Petflap is suitable for your door or pet, and it isn’t addressed in Fitting a Petflap (including fitting a Petflap into brick or stone under Fitting a Petflap into a Wall) or elsewhere on the site, please instead email us at info@ecoflap.co.uk including the following information:

  • photos of your door
  • dimensions of your door
  • details of your pet (eg small/large cat, small dog, house rabbit etc)
  • anything else relevant to your query

We can then advise specifically without too much email ping pong and delay.

Please note: we reply to every customer enquiry. If you appear not to have received a reply please check your spam folder or email us directly on the address above rather than via the form.

Should you need to send documents please use the address below:

1 Hathaway Court, Crownhill, Milton Keynes, Buckinghamshire. MK8 0LG

NB Please do not send any returns to this address, they cannot be accepted nor will they result in a refund. Click here for returns help.

The Petflap is an Ecoflap product from Keepnet Ltd