If you have an enquiry about whether the Petflap is suitable for your door or pet, and it isn’t addressed in Fitting a Petflap (including fitting a Petflap into brick or stone under Fitting a Petflap into a Wall) or elsewhere on the site, please instead email us at firstname.lastname@example.org including the following information:
- photos of your door
- dimensions of your door
- details of your pet (eg small/large cat, small dog, house rabbit etc)
- anything else relevant to your query
We can then advise specifically without too much email ping pong and delay.
Please note: we reply to every customer enquiry. If you appear not to have received a reply please check your spam folder or email us directly on the address above rather than via the form.
Should you need to send documents please use the address below:
7 Napoleon Drive, Redwood Park, Shrewsbury, Shropshire, SY3 5PH
NB Please do not send any returns to this address, they cannot be accepted nor will they result in a refund. Click here for returns help.